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 These key players, as underlined in the full report, have been involved in the project’s Living Labs. The Smart Altitude experience shows that effective communication is crucial for effective engagement and must be carefully planned from the start of each project. Communication activities were carried out by project partners using a variety of approaches, including bilateral workshops and multi-stakeholder workshops and events, plus regular meetings and online/phone communications with key stakeholders. Overall the communication strategy used was considered successful, with some difficulties in reaching regional and national level stakeholders in some countries.
-Finally, the engagement of citizens and residents of winter tourism areas emerged as a key recommendation. In the Smart Altitude Living Labs, this was delivered with different degrees of involvement, based on local context and actions delivered by the Living Labs. For example, in Les Orres, where actions had a wide scope and included also the housing sector, residents’ engagement was more intense and was delivered by sending regular municipal newsletters on the project and engaging directly tourism residencies’ owners and operators to involve them in the tourism housing inclusion into the microgrid, participation of representatives of the resort community at the Forum international OCOVA – Smart Mountain aux Orres, as well as other categories of communities from the valley (e.g. students and teachers in energy systems and associated communication technologies from the Lycéee of Embrun), besides the more general communication toward the general public, including tourists, on the resort website, radio media, TV media and journals, and the presentation of Les Orres living lab at the annual OCOVA event.
+Finally, the engagement of tourists/skiers and residents of winter tourism areas emerged as a key recommendation for successfully planning, optimising and implementing high impact low-carbon and resilient policies in Alpine winter tourism regions. In the Smart Altitude Living Labs, tourists/skiers and residents were engaged at different degrees of involvement, depending on the local context and actions delivered by the Living Labs. For example, in Living Lab Les Orres, where project actions had a wide scope and included also the housing sector, residents and tourists’ engagement was more intensive and was carried out by different means: a municipal newsletters with Smart Altitude updates was disseminated regularly, tourism residencies’ owners and operators were engaged directly in order to involve them in the inclusion of tourism housing in the new microgrid, and representatives of the resort community as well as other stakeholders from the valley (e.g. students and teachers in energy systems and associated communication technologies from the Lycéee of Embrun) participated in the Forum international OCOVA – Smart Mountain aux Orres. In addition, more general communication activities were organized targeting the general public, including tourists, by using the resort website, radio media, TV media and newspapers, and the presentation of Les Orres Living Lab at the annual OCOVA event.
-Overall, promoting sustainable practices is a way to enhance natural, economic, and social capital, as well as to attract tourists and users, who are more and more aware and sensitive to these issues. Higher visibility to sustainable practices and achievements should be given addressing all stakeholders, in particular tourists, but also ski operators, businesses, local authorities, and communities, while spreading info materials to other ski resorts and networking in order to share knowledge, discuss results, ask for feedback and policy suggestions.
+Overall, promoting sustainable practices is a way to enhance natural, economic, and social capital, as well as to attract tourists, who are increasingly aware and sensitive to these issues. The replication and uptake of sustainable, low-carbon practices and achievements can be achieved by raising their visibility to all stakeholders (tourists, ski operators, businesses, local authorities, and communities) by spreading info materials to other ski resorts and networking in order to share knowledge, discuss results, and get feedback and policy suggestions.
 For the full report, click [[https://www.alpine-space.eu/projects/smart-altitude/en/project-results/smart-altitude-toolkit/territorial-stakeholder-engagement|here]]